Customer Service Officer

Join Our Team at Assistia!

Position: Customer Service Officer
Location: Vavuniya Office
Type: Full-time (48 hours/week)

Are you passionate about helping people and delivering excellent service? Assistia is looking for a Customer Service Officer to join our growing team in Vavuniya. If you have strong communication skills and a customer-first attitude, we want to hear from you!

What You’ll Do:

  • Respond to customer inquiries via phone, email, and in person
  • Provide accurate information about services
  • Resolve customer complaints with professionalism and care
  • Maintain up-to-date and accurate customer records
  • Collaborate with internal teams to ensure customer satisfaction

What We’re Looking For:

  • Previous experience in a customer service or administrative role is an advantage
  • Strong communication skills
  • Good interpersonal and problem-solving abilities
  • Basic computer skills (e.g., Microsoft Office, email, data entry)
  • A positive, service-oriented attitude

Why Intern at Assistia?

  • Supportive and collaborative work culture
  • Opportunities for career growth and skill development
  • Be part of a fast-growing tech-driven organization
  • Contribute to meaningful customer experiences

Location: On-site at our Vavuniya Office

Work Hours: 48 hours per week (Full-time )

Apply Now and be part of a forward-thinking tech team!

Send your CV to a[email protected] or reach out to us via 076 447 2222